Modern Spacious Studio in Beeston

Overpriced spare student accommodation that was complicated to access and cold. Would not use again Positive: To be fair, the room was as advertised. Modern , clean with a comfortable bed and good ensuite facilities Negative: Accessing the property was complicated, with lots of messages to read and videos. And I had to provide a credit card number for security identification, supposedly, even though I had already paid. Far too complicated. The help line number only answered sometimes, despite being number one in the queue, and they never responded to voice messages left. We had trouble turning on the extra heating in the room, which required finding three switches. The room was cold and didn't heat up, even with the supplementary heating left on all night. There was a communal kitchen to make tea or coffee or indeed cook up a meal, but I don't want to do this in the morning in the company of strangers. Basically, it was overpriced (£96 for one night), spare student accommodation. There was also no wastebasket in the room or bathroom.

Positive: Location Negative: The mattress needs replacing couldn't sleep well

Positive: Romm clean and speacious, good bathroom as well Negative: Communication from the staff: - no correct information about the room number, we had check every lock to see if the passcode works - no one answer the phone - even if it saying thta this is main and emergency number